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FAQs2022-07-06T02:23:58+00:00
Why should we use MyChapterSite?2022-07-06T22:34:47+00:00

Not only do we make it easy for you to create your chapter website, we will also ensure your compliance with local, regional or statewide organizational goals. Our software is cost-effective, secure and very easy to use. We also offer free tech support via phone or email.

How do I contact a live person?2022-04-25T18:43:06+00:00

We are available by chat, email and phone.  We are here and happy to answer questions or provide support. Give us a call: (877) 338-1110.

If we sign, how long are we locked into our contract/subscription?2022-07-06T02:20:53+00:00

The service is offered month to month and you may cancel your subscription at any time.

Is my content customizable?2022-07-06T02:20:07+00:00

Yes! You can create pages based on your specific site requirements and upload content that is unique to your chapter’s needs.

Can I pick a design for my site?2022-04-25T18:41:06+00:00

Yes!  You can select a theme for your site.  We’ll be adding more themes periodically to provide you with the most customized experience.

How secure are my site and my documents?2022-04-25T18:40:46+00:00

We use industry standard encryption (SSL) for your site and your documents.  Your data is secure and we never share your information.

Who will be hosting our new site?2022-07-06T02:25:08+00:00

You subscription includes secure hosting on the MyChapterSite.com servers.

Who owns the domain name?2022-07-06T15:03:23+00:00

You do! When you register for the service, you’ll be able to create a free subdomain for your site (example: yourchaptername.mychaptersite.app) This can be used for your public site. If you prefer, you can use a domain name you already own or register a new domain name. Just contact us and we’ll be happy to help you point that domain to your new site.

How quickly will my site be live?2022-04-25T18:39:45+00:00

Your site can be set up in the same day. Simply sign up, select a template, add content and launch!

What kind of support is offered once we sign up?2022-04-25T18:39:23+00:00

Chat, email and phone!  Let us know how we can help!

My team isn’t technical – do we need to be developers to maintain the site once it’s launched?2022-04-25T18:39:03+00:00

Nope!  The service is designed so you can easily create, update and manage your site and documents without any programming at all.  And, if you need help, we are a chat or phone call away!

Are there limits to how many documents we can upload or the size of those documents?2022-07-06T15:03:57+00:00

Nope! You can upload all the documents you need to create your site. No file size or volume restrictions.

Do we get email accounts with our site?2022-04-25T18:37:57+00:00

We can redirect any forms on your site to emails that you designate.  If you need an email account for your site, please contact us and we will assist you in setting up an email if you have a current website and domain name or provide additional options.

How much does the service cost?2022-07-06T02:21:40+00:00

There are no up-front development costs or set-up fees. Our service is subscription-based and will be tiered to provide options. The base price is $125/ per month and includes unlimited support during start up.

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